What People Are Saying
Sostratus, LLC allows us to create a seamless experience from the initial reservation process, through check in and during their entire stay…. Rich and his team are amazing when it comes to response and resolving any issues we have, and they always keep us out in front of the rapid growth of technology…. the greatest part of working with Sostratus LLC is that it has given me a personal friendship that I can count on!!Matt Anzivino
We appreciate the quick response by the Sostratus team to our questions and their ability to assist and keep us moving.Amanda Gallagher
Sostratus has been a lifesaver for Gloucester Education Foundation!!Aria McElhenny
Atlantic has been working with Sostratus for almost 15 years. We were their first official client! Sostratus expertly saw us through our transition to a brand new dispatching software complete with integration to our accounting software and has managed all services for us ever since. Everything we need: from simple user password resets and employee desktop/laptop setup to network install, hosted email and most recently phone service. Any one of our employees can just call Rich or anyone on his team anytime they need anything and it gets taken care of promptly. The Sostratus team is the closest thing to having a full-time, in-house IT department. I always appreciate the work they do proactively rather than re-actively to keep everything up to date and running smoothly. I am honored to be able to express my deep gratitude for their expertise.Sandy Latzanakis
Best of the BEST! Always helpful, always punctual, always delivers great service. Awesomeness!
MAC Fitness Gloucester
Rich and his team are professional and reliable. They take care of all my tech needs at a reasonable cost and are easily available to answer all my “dumb” questions without making me feel bad about asking. Highly recommend.Angela Murdock
We left behind our old IT management service, and began working with Sostratus in 2014, and have never looked back. The team is responsive and helpful, and with a business that runs 24 hours a day, 365 days a year, we often need solutions at inopportune times. Rich is able to talk us through needed upgrades and expenditures with clear explanations and recommendations, that ensure we will be well placed for future growth and development, before we even know we need it. We love supporting a local company, and Sostratus makes it easy!Andrew Hankinson
Sostratus has handled our outsourced IT for 6 years. During this time Sostratus has always made us feel as we are their top client. Sostratus has guided us through the growth we’ve seen with opening new locations and updating existing. They’ve assisted us with projects of all sizes all within a timely and professional manner. They’ve gone above and beyond in projects including working through the night to rebuild a outdated server that failed abruptly. They’ve handled complete server moves and the sometimes difficult task of managing our Retail Point of Sale software for us, all with ease. I would recommend Rich and team for managed IT for companies of all sizes. They have outperformed and exceeded all of our goals, hopes and expectations.James Gigliotti,
Director of Purchasing
I have never dealt with any other company that gives 110% to customer service, as Sostratus does. Rich’s patience in explaining hardware and software issues to our “non-tech” employees is greatly appreciated. We feel that we always have his full attention and concern, even though we are a small operation. He is ALWAYS there when we need him.
I truly can’t say enough about the technology support and service we get from Rich & his team.Neil Costa
I have been with this company for a number of years. Rich offers the best and fastest service there is! Anytime I have a issue he is right there to keep my businesses up and running.Scott Cogliano